Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Terms and Conditions and Privacy Policy:
Account – means a unique account created for You to access our Service or parts of our Service.
Company – (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to VSTAAR
Cookies – are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country – refers to: AB, CA, US
Device – means any device that can access the Service such as a computer, a cell phone or a digital tablet
Personal Data – is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Usage Data – refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website – refers to Vstaar, accessible from https://vstaar.us/
You – means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Terms and Conditions
Welcome to Vstaar! These Terms and Conditions govern your use of our website, services, and any interactions you have with us. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.
Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement. If you are under 18, you may only use our website with the involvement of a parent or guardian.
Use Of The Website
You agree to use our website for lawful purposes only. You are prohibited from:
– Engaging in any activity that disrupts or interferes with the functionality of the website.
– Attempting to gain unauthorized access to our systems or data.
– Using the website to transmit any harmful or malicious content, including viruses or malware.
Intellectual Property
All content on the Vstaar website, including text, graphics, logos, images, and software, is the property of Vstaar or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
User Contributions
If you post or submit any content on our website (e.g., comments, reviews, or messages), you grant Vstaar a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content. You are solely responsible for the content you submit, and it must not violate any laws or infringe on the rights of others.
Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or assume responsibility for the content or practices of these third parties. Accessing third-party links is at your own risk.
Limitation of Liability
Vstaar is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services. This includes, but is not limited to, loss of data, revenue, or profits
Indemnification
You agree to indemnify and hold Vstaar harmless from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.
Governing Law (Compliance for Canada and the United States)
Canada Compliance:
These Terms and Conditions are governed by and construed in accordance with the laws of Canada, including applicable federal and provincial laws, without regard to its conflict of law principles. Any disputes, claims, or legal proceedings arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of Canada.
If you are a consumer residing in Canada, this clause does not override any mandatory provisions of consumer protection laws applicable in your province or territory of residence. You may also have the right to bring a claim before the competent courts in your jurisdiction, depending on the nature of the dispute.
United States Compliance:
For users residing in the United States, these Terms and Conditions are governed by and construed in accordance with the laws of the United States, including applicable federal and state laws, without regard to its conflict of law principles. Any disputes, claims, or legal proceedings arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of the United States.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us via our Contact Us link.
Privacy Policy
At VSTAAR , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information:
Personal Identification Information: Name, email address, phone number, mailing address, and other details you provide voluntarily
Usage Data:IP address, browser type, device information, and browsing behavior collected automatically when you visit our website.
Cookies and Tracking Technologies:We use cookies and similar technologies to enhance your experience and collect data on your interactions with our site.
SMS Opt-In Data: If you opt-in to receive SMS messages, we collect your phone number and consent for communication purposes.
How We Use Your Information
We use your information for the following purposes:
– To provide, maintain, and improve our services.
– To communicate with you, including sending newsletters, updates, and promotional materials (only if you have opted-in).
– To personalize your experience and tailor content to your preferences.
– To monitor and analyze usage trends to improve our website and services.
– To comply with legal obligations, resolve disputes, and enforce agreements.
Data Protection
We implement robust security measures to protect your data, including:
– Encryption: Sensitive data is transmitted using SSL encryption.
– Access Control: Only authorized personnel have access to your personal information.
– Data Anonymization: Where applicable, we anonymize data to reduce risk in the event of a breach.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
User Rights
You have the following rights regarding your personal data:
– Access: Request access to the personal information we hold about you.
– Correction: Request updates or corrections to inaccurate or incomplete information.
– Deletion: Request deletion of your personal information, subject to legal exceptions.
– Data Portability: Request a copy of your data in a structured, machine-readable format.
– Objection to Processing: Object to the processing of your data for specific purposes, such as marketing.
To exercise these rights, contact us via our Contact Us link.
SMS Communications
1) Opt-In: You may opt-in to receive SMS messages by providing your phone number and consent through online forms, paper forms, or verbally.
Example: “Hello, this is a friendly reminder of your upcoming appointment with VSTAAR on [Date] at [Time]. Reply STOP to opt out of SMS messaging.”
2) Opt-Out:Reply “STOP” to any SMS message to opt-out. You can also contact us directly to request removal from our messaging list. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Example: “You have successfully unsubscribed from VSTAAR SMS messages. No further messages will be sent.”
3) Message Frequency:Message frequency varies. Message frequency varies based on the type of communication (e.g., appointment reminders, billing inquiries). You may receive up to 2-3 messages per week.
4) Carriers:Carriers are not liable for delayed or undelivered messages.
5) Fees:Standard message and data rates may apply, depending on your carrier’s pricing plan. For questions about your text plan or data plan, contact your wireless provider.
6) Help:If you experience issues with the messaging program, Reply “HELP” to any SMS message for assistance or contact us via our Contact Us link.
Third-Party Sharing
1) We do not share your personal information with third parties for marketing purposes without your consent.
2) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3) Message Frequency:Message frequency varies. Message frequency varies based on the type of communication (e.g., appointment reminders, billing inquiries). You may receive up to 2-3 messages per week.
4) Carriers:Carriers are not liable for delayed or undelivered messages.
5) Fees:Standard message and data rates may apply, depending on your carrier’s pricing plan. For questions about your text plan or data plan, contact your wireless provider.
6) Help:If you experience issues with the messaging program, Reply “HELP” to any SMS message for assistance or contact us via our Contact Us link.
Children’s Privacy (Compliance for US and Canada)
1) Canada Compliance:
In compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, we do not knowingly collect personal information from children under the age of 13 (or 16 in some provinces, such as Alberta and British Columbia) without parental or guardian consent. If we become aware that we have collected personal information from a child under the applicable age threshold without proper consent, we will promptly delete the information from our records. If you believe we have collected information from a child under the applicable age, please contact us immediately via our Contact Us link.
2) United States Compliance:
Our website is not intended for children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without such consent, we will take immediate steps to delete the information from our systems. If you believe we may have collected information from a child under 13, please contact us immediately via our Contact Us link.
3) Parental Rights:
Parents or guardians who believe their child has provided personal information to us without their consent may contact us to review, update, or delete the information. We will take reasonable steps to verify the identity of the parent or guardian before fulfilling such requests.
4) Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. If we make significant changes, we will notify you via email or a prominent notice on our website.
5) Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our Contact Us link.
By using our website and services, you acknowledge that you have read and understood these Terms and Conditions and Privacy Policy. Thank you for trusting VSTAAR with your information.
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